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  Return Policy 
  All information regarding our returns policy and returns deadline dates are described below. Please contact the Bookstore directly with any questions or concerns.
  Spring Semester 2018 return deadlines:
• Books purchased between 12/4/2017 – 1/16/2018 must be returned by 1/17/2018.
Books purchased after 1/16/2018 are non-returnable and a final sale.

Return policy details:
• All returns must be made with original sales receipt or invoice. (Applies to all payment types.)
• New books must be returned in original/pristine condition, free from any writing, highlighting, creases, bent corners, damaged pages, etc.
• Textbook purchases with supplements, discs and access codes must be returned complete and unopened.
• Shrink wrapped textbooks, course packets and access codes must be returned unopened.
• Shipping & handling charges are non-refundable.
• The Bookstore must be notified within 5 business days of any discrepancies or damage in your online order or shipment.
• General merchandise returns must be made within 10 days of purchase accompanied by receipt and in original condition with original tags attached.
• No refunds will be given for purchases paid by check until payment has cleared.
• Absolutely no refunds during final exam week.
• ALL returns are at the discretion of the MCTC Bookstore staff.

  Non-returnable items:
• Sale merchandise
• Study aids, study and testing guides
• Course packets and kits
• Opened plastic-wrapped or blister-packed textbooks and merchandise
• Computer software/hardware
• Metro Transit passes & cards
• Umbrellas and ponchos
• ANY pre-paid or "special" order purchase(s)
• Opened electronic item(s)
• Eyeglasses
• Opened and/or accessed software, eTextbooks, or resource codes
  Please contact us if you have any questions, concerns, or need additional information!

MCTC Bookstore, T.1800
eStore, T. 2020 (Seasonal)
(612) 659.6850 (Bookstore) / (612) 659-6851 (eStore)

1501 Hennepin Avenue, Minneapolis, MN 55403
(612) 659-6850 |
Minnesota Relay Service: 711 or (800) 627-3529


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Minneapolis College is an equal opportunity employer and educator
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