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Return Policy |
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All information regarding our returns policy and returns deadline dates are described below. Please contact the Bookstore directly with any questions or concerns. |
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Spring Semester 2018 return deadlines:
• Books purchased between 12/4/2017 – 1/16/2018 must be returned by 1/17/2018.
• Books purchased after 1/16/2018 are non-returnable and a final sale.
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Return policy details:
• All returns must be made with original sales receipt or invoice. (Applies to all payment types.)
• New books must be returned in original/pristine condition, free from any writing, highlighting, creases, bent corners, damaged pages, etc.
• Textbook purchases with supplements, discs and access codes must be returned complete and unopened.
• Shrink wrapped textbooks, course packets and access codes must be returned unopened.
• Shipping & handling charges are non-refundable.
• The Bookstore must be notified within 5 business days of any discrepancies or damage in your online order or shipment.
• General merchandise returns must be made within 10 days of purchase accompanied by receipt and in original condition with original tags attached.
• No refunds will be given for purchases paid by check until payment has cleared.
• Absolutely no refunds during final exam week.
• ALL returns are at the discretion of the MCTC Bookstore staff.
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Non-returnable items:
• Sale merchandise
• Study aids, study and testing guides
• Course packets and kits
• Opened plastic-wrapped or blister-packed textbooks and merchandise
• Computer software/hardware
• Metro Transit passes & cards
• Umbrellas and ponchos
• ANY pre-paid or "special" order purchase(s)
• Opened electronic item(s)
• Eyeglasses
• Opened and/or accessed software, eTextbooks, or resource codes
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Please contact us if you have any questions, concerns, or need additional information!
MCTC Bookstore, T.1800
eStore, T. 2020 (Seasonal)
(612) 659.6850 (Bookstore) / (612) 659-6851 (eStore)
bookstore@minneapolis.edu |
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