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  Return Policy 
   
  All information regarding our returns policy and returns deadline dates are described below. Please contact the Bookstore directly with any questions or concerns.
   
  Spring Semester 2019 return deadlines:
•Textbooks ordered between December 10th and January 23rd must be returned by January 24th, 2019
Textbooks ordered after January 23rd are FINAL SALE and cannot be returned
   
 

Return Policy Details:
• Return must include a receipt
• Valid photo ID must be shown for online order returns
• Textbooks must be returned in the same condition as received
• General merchandise must be returned within 10 days of purchase and in original condition with tags
• Shipping & handling charges are non-refundable.
• Returns sent without a receipt are subject to a $10 lookup fee
• Online orders not picked up within two weeks of being fulfilled are subject to a $10 restocking fee
• ALL returns are at the discretion of the Minneapolis College Bookstore staff.

   
  Non-returnable items:
• Go-To College Pass
• Opened/Used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise
• Kits & course packets
• Study aids, study & testing guides
• Worn/used general merchandise items
• Clearance merchandise
• Umbrellas and ponchos
• Computer software/hardware
• Opened electronic items
   
  Online Shipping Orders:

Inaccurate Packages:
• Packages with order inaccuracies must be reported to bookstore@minneapolis.edu within 3 days of the delivery date.

Damaged Packages:
• Damaged/defective merchandise must be reported to bookstore@minneapolis.edu within 3 days of the delivery date.

Lost Packages:
• Lost packages should be reported to bookstore@minneapolis.edu within 3 days of being lost.

   
  Please contact us if you have any questions, concerns, or need additional information!

Minneapolis College Bookstore, T.1800
612-659-6850
eStore, T. 2020 (Seasonal)
612-659-6851
bookstore@minneapolis.edu
   

1501 Hennepin Avenue, Minneapolis, MN 55403
(612) 659-6850 | bookstore@minneapolis.edu
Minnesota Relay Service: 711 or (800) 627-3529

 

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Minneapolis College is an equal opportunity employer and educator
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