skip to main page content
   
  Return Policy 
   
  All information regarding our returns policy and returns deadline dates are described below. Please contact the Bookstore directly with any questions or concerns.
   
  Summer 2017 return deadlines:
• Books purchased between 5/8/2017 – 6/5/2017 must be returned by 6/8/2017.
Books purchased after 6/5/2017 are non-returnable and a final sale.
   
  Return policy details:
• All returns must be made with original sales receipt or invoice. (Applies to all payment types.)
• New books must be returned in original/pristine condition, free from any writing, highlighting, creases, bent corners, damaged pages, etc.
• Textbook purchases with supplements, discs and access codes must be returned complete and unopened.
• Shrink wrapped textbooks, course packets and access codes must be returned unopened.
• Shipping & handling charges are non-refundable.
• General merchandise returns must be made within 10 days of purchase accompanied by receipt and in original condition with original tags attached.
• No refunds will be given for purchases paid by check until payment has cleared.
• Absolutely no refunds during final exam week.
• ALL returns are at the discretion of the MCTC Bookstore staff.
   
  Non-returnable items:
• Sale merchandise
• Study aids, study and testing guides
• Course packets and kits
• Opened plastic-wrapped or blister-packed textbooks and merchandise
• Computer software/hardware
• Metro Transit passes & cards
• Umbrellas and ponchos
• ANY pre-paid or "special" order purchase(s)
• Opened electronic item(s)
• Eyeglasses
• Opened and/or accessed software, eTextbooks, or resource codes
   
  Please contact us if you have any questions, concerns, or need additional information!

MCTC Bookstore, T.1800
eStore, T. 2020 (Seasonal)
(612) 659.6850 (Bookstore) / (612) 659-6851 (eStore)
bookstore@minneapolis.edu
   

1501 Hennepin Avenue, Minneapolis, MN 55403
(612) 659-6850 | bookstore@minneapolis.edu
Minnesota Relay Service: 711 or (800) 627-3529

 

Copyright © 2017 Minneapolis Community and Technical College Bookstore
MCTC is an equal opportunity employer and educator
Terms & Conditions

 
I.3.A